Author: Celine Pelletier CC ICU

We consider you a partner in your hospital care. While in hospital, we kindly ask you:
Send home anything important with a family member or whoever is taking care of you. Patients are in charge of their belongings left at the bedside.
Respect the hospital’s visiting hours and rules. Be caring to other patients and make sure that your visitors are as well.
Respect other people’s things and that of the hospital.
Follow the hospital’s policies:
Scent free: The hospital is scent free. We ask patients and visitors to not wear perfumes, soaps, colognes and other scented products. Some patients and staff are allergic.
Smoke free: You cannot smoke on hospital property. If you are having trouble quitting, talk to your doctor as they may have ways to help you quit.
Ask before using a cell phone or computer. They may interfere with hospital machines.
STHA# 7350-023-14

While at the hospital...

Preparing to leave the hospital...

Stanton Territorial Hospital
www.stha.hss.gov.nt.ca

Discharge planning begins when you are admitted. Planning for discharge involves members of the health care team, the patient and their family members or caregivers.
Before you are discharged, ask your health care provider about your care at home and talk about any needs you have with the health care team.

Safety for Patients, Families and Friends

TAKE AN ACTIVE ROLE IN
YOUR HEALTH CARE
AND SAFETY!
ASK ▲ LISTEN ▲ TALK

Stanton Territorial Hospital

PO Box 10
550 Byrne Road
Yellowknife, NT X1A 2N1
Switchboard: 867-669-4111
Administration: 867-669-4361
Patient Representative:
867-669-4101
Stanton Medical Clinic:
867-669-4122

If you would like this information in another Official
Language please call 867-669-4210

MAKING HEALTH CARE SAFER TOGETHER ▲ ASK ▲ LISTEN ▲ TALK

Every member of your health care team is committed to your care.
Your health care team may include: physicians, nurse practitioners, registered nurses, licensed practical nurses, personal support workers/nurse’s aides, diagnostic imaging staff, laboratory staff, occupational /respiratory / physiotherapists / recreation therapists, nutritionists, social workers, speech language pathologists, pharmacists, discharge planners, spiritual care providers and others.
As a patient, you, or a family member, play an important role in each stage of your care and we want you to Ask, Listen, and Talk with your health care team while in the hospital.
You, the patient and your family, are the focus of our model of care. We strongly encourage you to be the coordinator of your own care while working with your health care team.
The three biggest factors affecting patient safety are medications, falls, and infections. Read on to learn how to lower your risk to safety.

Tips for a safe health care journey
Know what medications you are taking and keep a list including everything you take or use. Bring this list to hospital on admission.
Talk to your health care provider before taking a new medicine or supplements.
Tell your health care provider about any allergies you have.
Educate yourself about your condition. Ask about what tests are being ordered, and why, and what your care options are.
Wear your ID bracelet while you are in hospital and make sure that it is your information on the bracelet.
You may be asked to wear other bracelets to help identify if you are at a higher risk for falls or have allergies to medication.
Wash Your Hands! Ask anyone seeing you if they have washed their hands. You should also wash your hands often, especially when entering and leaving your room, prior to eating or using the washroom and after visiting with family and friends.
Look for and follow any rules posted outside a patient’s room in order to prevent the spread of germs and infections.
Visitors should ask a staff member if it is okay to enter a patient’s room.
If you have any questions or concerns talk with a member of your health care team, especially if something does not seem right.
Listen to EVERYTHING and make sure they explain your care in a way you understand.
Bring a family member or friend to help you or to ask questions for you when you are not feeling well.
Tell your health care provider if someone is helping you and introduce the person to members of your health care team.
Know the members of your health care team. Everyone should:
Introduce themselves and explain their role
Wear an identification tag
Verify that YOU are the right person before providing care

Be aware of your surroundings and watch out for spills or anything else that may cause you to slip or fall.
Bring your cane, walker, or personal wheelchair, if you have one, and use it when you are walking. Do not rush!
Bring proper footwear, such as sneakers or lace up shoes with good grip.
Take your time. If you feel light headed or dizzy when you sit up from lying, wait until the dizziness goes away before you stand. Call for help if you are feeling unsteady.