Extra CSF Tubes (how to handle):

To clarify, whomever accepts the samples is responsible for ensuring tube 4 is poured off into a sterile container (using the micro BSC) & then frozen.

If a -70’C sample must be sent out write it on the whiteboard so it does not get missed at the next shipment.

Jen will review the CSF procedure

Equipment Troubleshooting:

Please use the pink troubleshooting form for any problems

Heat block:

Recent incidents of heat block in accessioning area where the temperature was increased to 44.5’C and not being checked daily. Increased temperature caused sample hemolysis and ultimately sample rejection

Heat block will not return to the accessioning area. MLT’s discussed and determined it not necessary to have the samples heated prior to arriving in hematology. Extended times in heat is not good for the sample either.

Memo regarding early morning collections by 06:30 staff:

Jen will share with all staff again

Jen will speak with other managers, PCC’s and medical director about the appropriateness of the timing of some test requests

Perhaps the Core Lab team needs to discuss whether maintenance/startup is required first thing in the morning

ePerformance:

Documents still need to be reviewed/updated before Jen closes then Nov 16th

Identify skills, training, performance improvement you wish to work on

You can schedule a meeting with Jen to discuss if you wish

PeopleSoft:

Early cutoff for pay (Remembrance Day and Christmas) dates are posted.

Nov 9th, Nov 23rd, Dec 7th, Nov 14th

Conflict Management:

The near future will continue to be quite stressful due to many projects, vacations, sick calls and more

Jen reminds staff that we have all been assigned this as a general competency (expected responsibilities)

Harrassment Free Workplace policy can provide tips on resolving conflicts

We must talk to each other respectfully and remember that no one can accomplish every duty 100% of the time

Talk to each other and use Jen if you feel it would be helpful

Management:

As of today Mike will act as Supervisor, for November, when Jen is not available. If needed she can still be reached by cell phone

Cynthia can still be reached for managerial needs

Shop stewards can be reached for union issues

Roundtable:

Amy asks for others to talk to approach her if they have concerns

Joel’s farewell is Friday so please sign up by tomorrow (staff room) if you are going

Nicole points out that she will continue to send SoftComm’s for helpful items where everyone can benefit. For example, GTT samples mislabeled

Jen suggests many of the items are better discussed in staff meetings where everyone has a chance to discuss.

Core MLT’s met regarding 06:30 startup & potential duty shifting:

It might be good to reevaluate when daily and weekly maintenance gets done

QC must be run within 24 hours (Chemistry & Hematology)

Therefore it still needs to be scheduled for Coag

Make a list of what duties are time dependent or not

Weekly maintenance can occur during the week too (not just weekend)

Having a MLA on the weekend could free up a tech to do weekend maintenance

Having a MLA at 06:30 could free up tech (no typing of reqs or temps)

Suggestions:

Chem tech looks after 5600 when there’s a lull (mid-morning)?

Chem tech does COAG at 07:00 to ensure QC stays on the same schedule?

Switch chem and hem shifts start time?

Mike & Elwood ask for MLT’s to email their suggestions. We will consolidate the ideas and suggest possible workflow solutions

MWA 01 NOV 2017